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Ⅰ．Pre-sale service： 1.Technical Communication： a. Understand mill functional parameter, mill operating, applying character. b. Understand the sort and properties of rolling product. c. Understand the requirement of rollers for milling production line. d. Understand the ordinary request and special request of milling for roller properties e. ased on the milling requirement of production line, integrated comparing different kinds of roller material’s capability and function. 2．Offer a reasonable matching roller for mill 3．According to the applying requirement of customer, draw up a roller applying proposal for milling product line. Ⅱ．Storage and Transportation Service 1. According to the requirement of customer, making mark on rolls. 2. Boxing and reinforce the roller’s package, confirm the boxing and rust protection of roller is fulfilled the requirement of customer. Meanwhile, complying the safe storage and smooth translation of rolls. Ⅲ．Customer Service 1. Providing advice for roller’s stable working and maintaining, assisting customer to improve roller’s machining method.。 2. Giving reasonable analysis for unnormal invalid roller, providing satisfied solving plan. 3. Base on the realistic working situation, providing working scene technological tracking service. 4. Base on the replying information of working rolls, providing a suitable method for expanding the working output of rolls. |